Terms of Service

Acceptance of Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and novaluxeria.top d.o.o.

Company Information

Services Description

We provide cloud kitchen profitability analysis services, including but not limited to:

• Financial performance analysis and optimisation
• Operational efficiency assessment and improvement recommendations
• Customer analytics and behaviour analysis
• Strategic growth planning and market expansion guidance
• Consultation services related to cloud kitchen operations

User Obligations

When using our services, you agree to:

• Provide accurate and complete information about your business operations
• Cooperate in good faith during the analysis process
• Maintain the confidentiality of any proprietary methodologies shared by us
• Use our services only for legitimate business purposes
• Comply with all applicable laws and regulations
• Pay all fees and charges in accordance with agreed terms
• Not use our services to compete with us or develop competing services

Service Delivery and Performance

We will deliver our services with professional skill and care, in accordance with the agreed scope and timeline. However, the effectiveness of our recommendations depends on various factors including market conditions, implementation quality, and external circumstances beyond our control. We do not guarantee specific business outcomes or financial results from implementing our recommendations.

Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed, invoices are payable within 30 days of issue. Late payments may incur interest charges as permitted by law. We reserve the right to suspend services for overdue accounts and to require payment in advance for future services.

Confidentiality

We understand that you may share confidential business information with us during the provision of our services. We commit to maintaining the confidentiality of such information and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services. This obligation continues after the termination of our service relationship.

Intellectual Property

All intellectual property rights in our methodologies, analysis frameworks, reports, and recommendations remain our property. You are granted a non-exclusive licence to use the analysis and recommendations we provide for your business operations. You may not reproduce, distribute, or create derivative works based on our proprietary methodologies without written permission. Any improvements or modifications you suggest to our methodologies become our property.

Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our services, you consent to the processing of personal data as described in our Privacy Policy. We implement appropriate security measures to protect your data and will notify you of any data breaches as required by law.

Limitation of Liability

To the maximum extent permitted by law, our liability for any claims arising from or related to our services is limited to the fees paid by you for the specific services that gave rise to the claim. We shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, business interruption, or loss of data. This limitation applies regardless of the legal theory on which the claim is based.

Disclaimers

Our services are provided "as is" without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or that results will meet your expectations. Business analysis involves inherent uncertainties, and past performance does not guarantee future results.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, your breach of these Terms, or your violation of any law or third-party rights. This includes reasonable legal fees and costs incurred in defending against such claims.

Termination

Either party may terminate a service engagement with reasonable notice as specified in the individual service agreement. We may terminate these Terms immediately if you breach any provision or engage in conduct that we reasonably believe is harmful to our business or reputation. Upon termination, all rights and obligations cease except those that by their nature should survive, including payment obligations, confidentiality, and limitation of liability provisions.

Force Majeure

Neither party shall be liable for any delay or failure to perform due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or pandemic-related restrictions. In such cases, the affected party will notify the other party promptly and use reasonable efforts to minimise the impact.

Governing Law

These Terms are governed by and construed in accordance with the laws of Slovenia. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ljubljana, Slovenia. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on our website novaluxeria.top with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically for updates.

Entire Agreement

These Terms, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and novaluxeria.top d.o.o. regarding the use of our services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.

Contact Information

If you have any questions about these Terms of Service, please contact us: